Getting your first screen on the wall
The whole path from a new account to a working display: create a household, show the pairing code, enter it in the portal, and edit what appears.
The Free plan covers one screen. Pairing a second one is refused with "Your plan covers 1 screen. Upgrade to pair another." — it says so plainly rather than failing.
Before you start
You need two things open: the portal in a browser you are comfortable typing into, and the screen app on whatever you are putting on the wall. They do not have to be the same machine and usually are not — the point of a six-character code is that you can pair a screen in a hallway from a laptop in the kitchen.
If you have no hardware yet, do not buy any. Open the screen app on a spare laptop or tablet and pair that. It is a real Mirra screen for as long as it stays open, and it is the fastest way to find out whether the product suits you before a Raspberry Pi arrives in the post.
The whole path, in order
Nine steps, and only two of them involve typing anything you have to be careful about.
Choose a plan on the front page
The main button in the hero takes you to the pricing section rather than straight to a sign-up form — it reads Choose your plan while the page is set to For home and See commercial plans when you switch it to For business. Free plans show Start free; paid ones show Choose followed by the plan name. A plan this installation cannot take money for shows Talk to us instead of quietly signing you up to something else.
Create your household
You land on the sign-in page with Create account already selected. Fill in Your name, Household name, Email and a password of at least eight characters, then press Create household. Leave the household name blank and it becomes "your name's home", which you can change later.
Pay, if you picked a paid plan
You are handed to the payment provider straight after the account is made, while the choice is fresh. If checkout cannot start you are told so and sent to your plan page rather than being quietly dropped onto Free.
Open the screen app on the display
Go to the screen address on the device you are putting on the wall and put the browser full screen — F11 on Windows and Linux, Control-Command-F on a Mac. Within a moment it shows a six-character code, the line "Enter this code in your Mirra portal to pair this screen", and underneath it "portal → Screens → Pair a screen".
Press Pair a screen
In the portal you are on Screens, the first entry in the bar. The Pair a screen button sits at the top right of the Screens heading. With no screens paired yet, the panel below reads "No screens yet" and tells you the same thing.
Say what you are putting Mirra on
The dialog opens on Add a screen rather than on a code box, because the first time round you probably do not have a code yet. Pick the card that matches your hardware. Each one opens onto How to set it up, What is good about it, and What to know first — read the last list; it is the honest one.
Type the code and name the screen
Below the chosen hardware's notes are two fields. Code shown on the screen takes the six characters, upper-cased as you type. Screen name is where the display is — Kitchen, Hall, Reception. Press Pair. The button stays disabled until the code is six characters long.
The screen goes live
The display stops showing the code and starts showing a scene called Main. It checks every three seconds, so it changes over within a few seconds of you pressing Pair. It is now listed on Screens with an online pill and the date it was paired.
Open it and make it yours
Click the screen's card on Screens to open its editor. Drag widgets around, resize them by their corner, add more from the Add widget palette underneath, then press Save & push. The header shows "Unsaved changes" when there are any, and confirms with "Saved & pushed ✓".
Which hardware to choose
The Add a screen dialog offers six routes, four of which you can pair today. They are listed here in the order the dialog shows them.
There is a fuller guide at Set up a screen, in the menu under your name. It is reachable signed out too, because people research hardware before they buy.
What you get the moment it pairs
A screen paired with nothing on it would be a black rectangle, so Mirra gives every new screen a scene called Main with six widgets already placed. It is deliberately ordinary — a starting point to edit rather than a design to admire.
If your household has an integration switched off, the widgets belonging to it are left out of that starter scene rather than placed and then refused. A household with Calendar turned off gets a Main scene with no agenda on it.
The starter weather widget is set to Durham. Select it in the editor and change Place name, Latitude and Longitude to where you actually live — the widget will happily report someone else's weather for years if you let it.
Editing what it shows
The editor is the page you reach by clicking a screen on Screens. The grid in the middle is the scene; everything else acts on it.
Turn the preview on
Preview off in the toolbar is a toggle. Switched on it reads Preview on, and the real widgets draw behind the layout grid, so you are arranging the actual clock and the actual photographs rather than grey boxes.
Add a widget
The Add widget panel sits under the grid, grouped by category. Core widgets add straight away; an integration's widgets are collected behind one entry ending in an ellipsis, which opens a picker. An integration you have switched off is not offered at all, and a line at the foot of the panel names it and links to Integrations so you know where the switch is.
Place and size it
Drag it where it belongs and drag its corner to size it. Widgets snap to the twelve-column grid and are allowed to overlap, which is how a photograph fills the screen with a clock over the top of it.
Adjust its appearance
Select a widget and its settings panel appears below, with an Appearance section: Layer for stacking, Surface for the panel behind it, Align and Vertical for where the content sits, plus Size, Opacity and a text shadow for legibility over photography. Fill screen sets a widget to the whole grid; Remove deletes it.
Save & push
Nothing reaches the wall until you press it. The button is disabled while there is nothing to save, and the header shows "Saved & pushed ✓" when the screen has been told.
If the code does not work
Pairing fails for a small number of reasons and the dialog tells you which, but two of them are easier to spot if you already know about them.
- A code lasts ten minutes. Past that the screen shows a fresh one, and the portal answers "That code isn't valid — check the screen for a fresh one." — look at the display again rather than retyping the old one.
- Codes never contain I, L, O, 0 or 1, so a character that looks like one of those is something else. Ambiguous letters were left out of the alphabet on purpose.
- "This screen is already paired" means the display belongs to a household already. Unpair it from its own screen page first.
- On the Free plan, pairing a second screen is refused with "Your plan covers 1 screen. Upgrade to pair another." Nothing is broken; the limit is doing its job.
- Too many attempts in a row from the same address are turned away with "Too many pairing attempts. Try again shortly." Wait rather than keep typing.
- No code at all means the screen could not reach Mirra to ask for one. It stays blank and reloads itself every five seconds until it can, so this is almost always the device having no internet yet rather than a problem with Mirra.
Related
- What Mirra isMirra turns any screen that can run a web browser into a wall display and, when you speak to it, into an assistant with a face — managed from a portal in your browser.
- The first-run checklistThe Getting set up card on your Screens page lists five things worth doing and one optional extra, ticks each one off by itself, and can be put away for good.
- Screen types, and what a screen can doWhat hardware can act as a Mirra screen, what each display reports about itself, and exactly what the capability record does and does not cover.
- The scene editorThe scene editor is where you arrange a screen's widgets on a twelve-column grid, watch the real widgets render behind them, and push the result to the wall.
- A screen is blank or showing old informationHow to tell a screen that has lost its connection from one that is doing exactly what its schedule and scenes tell it to, and what to check in which order.